Services and FAQs

Creative Travel Adventures is pleased to offer the following services:

1. Free ½ hour consultation over the phone or in my office

This is a very important and fun consultation. At this meeting I like to get to know you better and understand your traveling habits. IE What are your interests? Where have you traveled before? What special occasions will you be celebrating on your vacation? What are your three top priorities or interests that will make this vacation special?

With these questions and more, I will be able to match up your interests and desires to the destination or resort that is best suited for your tailor-made vacation.

2. Follow-up Consultations

This consultation is fun and exciting for me. I call a few days prior to your vacation to answer any last minute questions or offer any tips that haven’t already been discussed for your vacation. This will enable a worry-free vacation.

Also I follow-up with your vacation AFTER you travel. This greatly benefits both of us. I receive incredible tips from every client regarding the resort and/or destination that is valuable for future travelers. Also if any problems were to arise, this is a perfect time to move forward in the right direction.

3. Concierge Services

Restaurant reservations, theater tickets, limousine transfers, flowers or champagne in the room??? This service provides added touches to your special vacation. Please call me at 303-694-8786 for more details. Administration fees are applicable.

4. Bridal Registry

Are you looking for gifts that are exciting and fun? Register with Creative Travel Adventures to receive the gift of travel for your wedding. Have your family and friends call to receive gift certificates that can be applied towards your honeymoon. Available in any denomination.

5. Gift Certificates

Want to provide the perfect gift to reward employees? An incentive gift for a sales team? Or an anniversary, wedding, Christmas, birthday gift for the individual who has everything? Give the gift of travel. Creative Travel Adventures provides a gift certificate in any dollar amount. It will be customized to your specifications.

FREQUENTLY ASKED QUESTIONS

Why use a travel agent?

Excellent question to ask, here are just a few reasons.

One Stop Shopping:
Like a personal shopper, agents can provide one-stop shopping for travelers who require air arrangements, rental cars, cruise accommodations and hotel stays --- with suggestions that are in the best interest of the client, not the supplier.

Travel Expert:
Through an on-going and time-consuming process of familiarization, continuing education and customer feedback, the agent becomes a travel expert.

Unbiased information:
Investigating and supplying competitive information. No single supplier is going to advise a consumer that a better route or a better fare is available on a competing carrier or package. Staying abreast of the most current and timely promotions: Via daily faxes, agent-only e-mail transmissions, and their relationships with their district sales managers, agents are obtaining the most current promotional information.

Analyzing the current promotions:
The cheapest is not always the best. Clarifying the fine print, such as cancellation penalties and restrictions. Again, the benefits of a professional's experience can save a traveler money . . . and headaches.

Making recommendations for travel-related options:
Travel agents share the experience and knowledge they accumulate about a variety of travel topics --- from where to eat, where to shop and what to pack.

Value-added Services to your vacation:
Agents can add to the clients' experience by sending a bottle of wine, providing a special land package, a specific escort or other customer amenities.

Using their clout to obtain the best possible in seemingly impossible situations:
Whether it's airline seats, hotel rooms or cruise space, the travel agent has more buying power than the consumer.

Getting problems resolved:
The agent serves as the consumers' advocate in the event something inadvertently goes wrong.

Are you able to get discounted rates on our vacation plans?

I only work with reputable wholesalers, ticket brokers and tour operators that negotiate discounted rates, and offer great customer service. The price reflects the same if you were to go directly or book it through me. Although through my knowledge of the best value and creative itineraries, I am usually able to find better prices.

How do you correspond with clients?

Whatever works best for the client, via email, telephone or fax. Although in the initial stages of the consultation, I prefer contact via the telephone to provide and receive accurate information on your vacation request. Once all the reservations have been booked and a deposit has been received, correspondence via email or telephone is acceptable to discuss what clothes to pack or where to exchange your money in a foreign destination. Call me at 303-694-8786.

When will I receive my tickets for my vacation?

Typically for vacations where the airfare, accommodations, and car rentals have been booked through a tour operator, the vouchers and tickets will arrive in my office within 14 days of travel. Once I thoroughly review the documents and make sure they are perfect, I will phone you for details on picking up or mailing the tickets. Most air only reservations are electronic tickets and will be distributed via email.

When I make vacation plans, when do I have to pay for them?

Once a vacation has been agreed upon, vacation packages require an initial deposit of $150-$200 per person. Final payment is due 45-60 days prior to your departure date.

Is travel insurance really important?

Insurance really gives a "peace of mind". It will protect you for any unforeseeable circumstances, such as a medical emergency to you or an immediate family member. It will also cover you medically while you are on vacation, as well as lost or stolen luggage, luggage delay, trip delay etc. Stiff penalties from the tour operators apply for any cancellations, so insurance is very wise. Call Margi at 303-694-8786 for more details.

Any tips for making my vacation worry-free?
A couple come to mind.

1. Make sure your passport is valid and current before traveling to a foreign destination, also check if a visa is required for your destination.
2. Pack all your valuables such as jewelry, cameras, prescriptions etc. in your carry-on bag
3. ALWAYS reconfirm your flights 24 hours in advance to make sure everything is on schedule.
4. Read and understand all travel documents prior to leaving on your vacation.
5. Exchange any money prior to departing on your foreign destination, even if its for $50, it will be useful for any taxis etc that you will encounter right away.
6. Travel Insurance is highly advisable to cover for any unforeseen circumstances.

Are their any professional designations for travel agents?

Look for an agent with the professional designations of CTA or CTC behind their name, which means higher levels of education, certification, and experience. I consider the CTA to be the "master's degree" of travel and the CTC to be the "Ph.D." of travel. I am currently a CTC, I also have certifications in Tahiti, Fiji, Australia, New Zealand, Hawaii, Sandals and Disney Resorts. Education is a huge part of my business plan, thus requiring me to visit destinations and resorts on a regular basis as well as attending local seminars.